![]() I am not a very familiar with all this technology so any help would be appreciated. In the Crew under Tool/Settings/Accounts there is no place at all to put in a username or password. On a traditional media platform, we rely on subtitles or closed captions. In Add-ons on the home screen, I have gone to The Promise into Tools/Settings/Subtitles and enabled subtitles, then Tool/Settings/Accounts but only shows up so I entered the username & password for it. Back in settings, I have gone to Player/Languge and added to Default TV and Movie show services. In the Kodi Add-on repository, I have installed both and and configured them with the passwords that I used to register on both sites. I registered with both and, but yesterday, I went into and it says they are moving to so maybe it just isn't working yet? I went into Kodi, in settings, under Add-ons, into install from repository. In The Promise add-on, up in the corner it says "EL Subtitles Downloaded" before I even go to the cog wheel in subtitle settings and download subtitles. They look like they download fine but nothing comes up on the screen. ![]() It's just been in the last couple of months that I have been unable to get them working. I used to be able to download them before, but I can't recall if I have been able to get them since I switched from Kodi Leia to Matrix, I am pretty sure I have had them in Matrix but not positive. I have followed all the instructions that I have read on other websites to get it working but they don't show up when I download them. For every downtime like this, use an alternative like the subscene or addic7ed subtitle addon. If you managed to download subs off of opensubtitles at least once, your user name and password are correct. I have been trying to get subtitles to work in Kodi Matrix v19.3 in either the Crew Add-on or the Promise Add-on. Just as an FYI, OpenSubtitles had some downtime yesterday. I am on an ASUS Google Nexus 7 Tablet (7", 16GB, 2013 Model) using Chromecast Ultra to cast to my TV.
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